Here’s a Cancellation & Refund Policy tailored for Foggytop.in with a hospitality-industry focus, keeping it legally robust, customer-friendly, and SEO-aligned.
At Foggytop, we are committed to providing our guests with a seamless and transparent booking experience. This Cancellation & Refund Policy outlines the terms and conditions applicable to all reservations made directly through our website, www.foggytop.in, or via our authorized partners.
1. Reservation Cancellations
- Guest-Initiated Cancellation:
- Cancellations made 7 days or more before the check-in date – 100% refund of the booking amount (excluding payment gateway charges, if any).
- Cancellations made 4 to 6 days before the check-in date – 50% refund of the booking amount.
- Cancellations made within 3 days of the check-in date – No refund.
- No-Show Policy:
Guests who do not check-in on the reserved date without prior intimation will be charged the full booking amount with no refund.
2. Early Departures
- If you choose to shorten your stay after check-in, no refund will be provided for unused nights.
3. Modifications to Booking
- Date changes are subject to availability and must be requested at least 5 days prior to the original check-in date.
- Price differences (if any) due to seasonal rates will be applicable.
4. Refund Processing
- Approved refunds will be processed to the original payment method used at the time of booking.
- Refund timelines: 7–10 business days (may vary depending on your bank/payment provider).
5. Force Majeure & Exceptional Circumstances
- In cases of government restrictions, natural calamities, pandemics, or other unforeseen events beyond our control, we may offer:
- Full credit for a future stay
- Or a refund after deducting minimal administrative charges
6. Third-Party Bookings
- If your booking was made via an online travel agency (e.g., Booking.com, Airbnb, MakeMyTrip), please refer to their respective cancellation and refund policies, as they may differ from ours.
7. Contact for Cancellations & Refunds
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]
Note: Foggytop reserves the right to amend this policy without prior notice. The version in effect at the time of cancellation will apply.
If you’d like, I can also create a compact website-friendly version of this policy for the footer or booking confirmation emails, so guests see it without reading the full legal version. That boosts transparency and reduces disputes.
Do you want me to prepare that short version next?